Refund policy

Last Updated: July 31, 2026

At ZMC Apparel, every item is made to order specifically for you. Because of this, please review our return policy carefully before placing your order.

Returns

Due to the made-to-order nature of our products, we do not accept returns or offer refunds for orders because of incorrect size selection, change of mind, or buyer's remorse.

Please review product descriptions and size charts carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please include:

• Your order number

• A description of the issue

• Clear photos showing the damage or incorrect item

If your claim is approved, we will provide a replacement at no additional cost.

Exchanges

Because each item is produced specifically for each order, we do not offer exchanges for different sizes, colors, or buyer preference.

If you receive a defective or incorrect item, we will gladly replace it.

Order Cancellations

Orders may only be canceled before production/fulfillment begins. Once an order has entered production, it cannot be canceled, modified, or refunded.

Contact Us

If you have any questions about this policy or need assistance with an order, please contact us through our Contact page or by emailing us at support@zmcapparel.com.